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Microscope camera FAQ

There are some reasons why the microscope camera and the computer can not image normally:

1. Interface hardware problem: microscope USB2.0 interface hardware problem.

2. Incorrect interface: if we plug a 2-megapixel camera into the USB1.1 interface, the digital signal will not be transmitted to the computer normally.

3. Insufficient power supply: in some cases, the camera hardware is normal, and the USB 2.0 interface is also connected, but the image cannot be previewed on the computer. After excluding other reasons, the power supply of the microscope camera USB2.0 may be insufficient, and the normal power supply of the microscope camera USB2.0 is 5V / 500mA. However, the configuration of some computers is unreasonable, and the current provided by the motherboard is limited, which may lead to power supply problems. In the actual test, we found that the current of some microscope cameras USB2.0 is only about 200 Ma, which will lead to insufficient power supply of the camera. In this case, USB2.0 hub with external power supply can be considered.

4. There is a problem with the setting of microscope software, which makes it impossible to recognize.

5. Computer system problem: if the digital signal cannot be transmitted to the computer for normal imaging, if the USB2.0 interface card and its driver are excluded, it may be the problem of the computer software and hardware system, and the computer needs to be upgraded. Sometimes, the microscope camera USB2.0 may be shielded due to the setting of local area network or computer software. At this time, you need to modify the relevant software settings, open the USB port (enable) of the motherboard, and remove the shield of USB2.0.

6. Problems of microscope digital camera and connecting line: under normal circumstances, the probability of problems is very small. If the camera may fail due to abnormal dropping, please contact the dealer. Poor contact of USB cable sometimes causes the digital camera to not work properly. Please replace the cable.

7. The video / visual observation of some microscopes cannot be synchronized, and the video / visual observation switch lever is not pulled out.

The following six points should be paid attention to in daily use of digital microscope camera:

1. Do not aim the camera directly at the sunlight to avoid damaging the image sensing device of the camera.

2. Avoid contacting the camera with oil, steam, moisture, moisture and dust.

3. Do not use irritant cleaner or organic solvent to wipe the camera.

4. Do not pull or twist the connecting cable, because this operation may damage the camera.

5. Don't open the camera and touch its internal parts without permission, because it is easy to damage the camera.

6. The camera should be stored in a clean and dry place.